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Configuring conditional fields
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投稿日時：2021年6月07日
Hi,
I am configuring a form which end-users can use to request a quote. They need to specify name, height and size of the desired product. I want to add an checkbox 'Add another article', if checked these 3 fields need to appear again. User must have the possiblity to do this multiple times (some people ask a quote for over 10 products.
How do I configure the conditional field in this case?
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2件のコメント
Heather Rommel
Hi Anneloes van Rensen,
You're on the right track. You'll need to recreate the 3 fields (again and again) since Zendesk would look at the 3 fields as separate fields for each article.
Also you'll need to recreate the "add another article" field in order to condition off it and surface the next set of 3.
Hopefully that helps!
Sincerely,
Heather
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Anneloes
Thank you Heather!
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