最近の検索

最近の検索はありません

ChatProvidersSDK.AckResponseType.fireAndForget

回答済み
image avatar

suchang

投稿日時：2021年9月15日

 


I use Zendesk iOS SDK, when chat agent connected, I can not see what I typed, and cannot see agent reply in live chat board.

I opened logger, and logger shows:

 VER [ChatSession] 'Path value was sent successfully: KeepAliveMessage(paths: ["root", "livechat", "profile"], id: 01FFKQ5GBRY9Q6SWBSWW6CQCNZ, responseType: ChatProvidersSDK.AckResponseType.fireAndForget, status: ChatProvidersSDK.DeliveryStatus.pending, savesToDataNode: true)'

Can anyone help.

0

1

1件のコメント

日付
    image avatar

    Killian Smith

    Hi suchang,

    The log there is the description of a KeepAliveMessage, which is basically just a ping to keep the websocket connection established. AckResponseType.fireAndForget just tells us that we don't need to handle errors for that type of message. We don't handle it because they are sent quite often.

    It wouldn't be related to why you're not seeing issues. Would need more info than this to help you further, a sample app or something like that.

    Regards,
    Killian

    0

    サインインしてコメントを残してください。

    お探しのものが見つかりませんか？

    新規投稿