Chat End - Zendesk SDks new

回答済み

3 コメント

  • Christopher Kennedy
    Zendesk Developer Advocacy

    Hey Sohaib,

    This SDK adds Zendesk Messaging capability rather than a live chat.  So the user experience is more of a continuous ongoing conversation.  You can check out a detailed breakdown of the differences between messaging and live chat in Zendesk messaging vs live chat: Which is right for you.

    Thanks,

    0
  • Sohaib Khalid

    Thank you for your answer.

    Actually, it's our business requirement to end chat using Zendesk Messaging. So there is no way to end chat?

    0
  • Christopher Kennedy
    Zendesk Developer Advocacy

    There's no way to force the Messaging conversation to end from the SDK.  The conversation ends when its associated ticket is closed.

    0

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