Support SDK integration checklist



投稿日時:2021年3月26日

This is a continuing discussion about the article Support SDK integration checklist in the developer documentation.


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Hi Amber,

To add to what Gofran provided above, here's another guide that you may find helpful: How anonymous identities work in the mobile SDKs.

Cheers!

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Hello Amber,
The SDK will use the device identifier to associate all subsequent requests from the same device with the anonymous user that Zendesk creates with the name "Mobile App User".

if you are having other problems creating anonymous access please refer to developer docs here:
https://developer.zendesk.com/embeddables/docs/ios_support_sdk/sdk_set_identity#setting-an-anonymous-identity

Hope this helps :)

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"With anonymous access, you can choose to identify users or not:" How Zendesk? HOW!

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