I was trying to create a ticket thorugh ticket api and I have created 3 custom fields in my zendesk account.
I was submitting these 3 fields with api , but ticket is created but the custom fields value is not saving and its showing blank on unsolved tickets listing.
While I try to create a ticket through form, and I tried to flll that custom field, it is saving.
I dont know why its working with form but not working with API.
can you please suggest me what is wrong here?