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Guide Articles - export to PDF
投稿日時：2021年5月13日
It would be beneficial for Zendesk to provide an option or button for end users and/or agents to download articles to PDF. This is helpful for job aids and learners that prefer a hard copy, in-sight, at their working area.
The third-party applications and API options were either difficult to set up or did not work.
Thanks!
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58件のコメント
Abdoul M. Ouedraogo
Upvoting this and following as this really is a needed functionality.
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Brett Bowser
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Sorin SWQ
Brett Bowser thank you for suggesting this. There it is here!
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Brett Bowser
sorin thanks for sharing your blog post! We recently launched a User Resource Library topic in our community that would be a great place to share your blog :) Would you mind creating a new post under that topic with a quick summary of your blog and then sharing a link where users can find out more?
Thanks!
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Sorin SWQ
Not a long time ago I wrote a blog post explaining how to enable PDF export for Zendesk Help Center Articles.
Hope it helps!
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Katy Maty Burton
Can someone from Zendesk tell us why this isn't on the roadmap yet? It seems that many users are looking for this feature. Is there a reason it isn't being prioritized? Thank you!
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Aurora King
This feature would be very useful for our customers who require printed copies. We want their printed copies to be up to date with our guides.
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Angie Schrader
2 Years later, still hoping...
OpenedX has this figured out with a very elegant export feature. Cheers for open source.
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Frank Smith
unfortunately not an answer to when Zendesk will support this out of the box but the company I'm working for has a lot of expertise in running PDF export infrastructure and we're currently rolling out a pilot project that allows agents or end-users to download print-ready PDFs of your knowledge base. DM/email me if you'd like to give it a try frank@canary-apps.com
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Natasa Stevanovic
+1 for this functionality. Disappointing that this is not a standard feature so far.
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