Rebranding the Answer Bot in the modern web widget
Hello, I am in the process of setting up chat for our organization, and I wanted to know how to change the Answer Bot's name and avatar in chat to something a little more human. We are a community focused nonprofit organization so it's very important that we maintain a friendly and approachable image, and being able to rebrand our AI would help a lot.
I know that this is possible using the classic web widget, but I'd like to do this using the modern web widget because I also want to employ the flow builder functionality with the bot.
Thank you in advance!
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Hi Joshua,
I've reached out to our Product teams internally and it appears that currently, we are still working on a change to make the AnswerBot name configurable, however, the Avatar is still a while away.
Having said that, we have is an Early Access Program that you might be interested in. This is a feature that allows AnswerBot to use your default brand image instead.If interested, let me know so we can get you added to it.
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I am also interested in this feature
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Jeff,
I'm definitely interested in the Early Access program! Let me know what you need from me and we can go from there!
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I'd also be very interested in this, please!
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I'd also be very interested in this. It would be great if I can change it in our Company logo
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I really need this feature too. Can we please have this asap?
Flow builder is great but considering switching back to the classic widget so that I can customise the Bot Avatar
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Agree, changing the avatar is a basic requirement. Please make this happen.
Considering this was first raised 2 years ago, when are you expecting to release this feature? And, how do we get access to the early access?
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need this feature too
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