Rebranding the Answer Bot in the modern web widget
Hello, I am in the process of setting up chat for our organization, and I wanted to know how to change the Answer Bot's name and avatar in chat to something a little more human. We are a community focused nonprofit organization so it's very important that we maintain a friendly and approachable image, and being able to rebrand our AI would help a lot.
I know that this is possible using the classic web widget, but I'd like to do this using the modern web widget because I also want to employ the flow builder functionality with the bot.
Thank you in advance!
I've reached out to our Product teams internally and it appears that currently, we are still working on a change to make the AnswerBot name configurable, however, the Avatar is still a while away.
Having said that, we have is an Early Access Program that you might be interested in. This is a feature that allows AnswerBot to use your default brand image instead.
If interested, let me know so we can get you added to it.
I am also interested in this feature
I'm definitely interested in the Early Access program! Let me know what you need from me and we can go from there!
I'd also be very interested in this, please!
I'd also be very interested in this. It would be great if I can change it in our Company logo
I really need this feature too. Can we please have this asap?
Flow builder is great but considering switching back to the classic widget so that I can customise the Bot Avatar
Agree, changing the avatar is a basic requirement. Please make this happen.
Considering this was first raised 2 years ago, when are you expecting to release this feature? And, how do we get access to the early access?
need this feature too