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Remove 'via zendesk.com' from support address
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投稿日時:2019年3月25日
Hi, how can I remove the 'via Zendesk' tag from emails sent from our support addresses?
Thanks
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投稿日時:2019年3月25日
Hi, how can I remove the 'via Zendesk' tag from emails sent from our support addresses?
Thanks
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Brett Bowser
Hi Mark,
You'll want to take a look at the following article: Allowing Zendesk to send email on behalf of your email domain.
Once you've set up your SPF/CNAME record, Zendesk should then have the ability to send emails on behalf of your email provider which should then remove the via zendesk.com you're seeing.
Let us know if you have any other question :)
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Customer Support
Hi Andrew,
It shows within the reply email address when we send replies to tickets:
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Andrew J
Where is this located Mark?
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