最近の検索

最近の検索はありません

Using date range calculated metric in a standard calculated metric

回答済み
image avatar

Le blagueur masqué

投稿日時：2020年12月28日

Hello,

I am trying to use a date range calculated metric in a standard one but I don't succeed.

I have my two metrics : 

The first one is a date range calculated metrics wich give me the first reply time for yesterday : 

 

The other one is a "basic" one which is only the average of the first result :

Results are not the same. Do you know how to use a date range calculated metric in a standard calculated metric ?

Thanks,

0

1

1件のコメント

日付

    公式

    image avatar

    Taylor Bowser

    Zendesk Customer Care

    Hi Thibault, 

    Thanks for reaching out! It sounds like you would only need to create a date range calculated metric and choose the AVG aggregator to find this data. 

     

    Your second metric isn't needed as it's calculating an average of averages - which doesn't seem like the end goal. 

    Hope this helps!

     

    0

    サインインしてコメントを残してください。

    お探しのものが見つかりませんか？

    新規投稿