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There is a way to obtain which agent made the first assignment
投稿日時:2021年10月28日
There is a way to obtain which agent made the first assignment
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投稿日時:2021年10月28日
There is a way to obtain which agent made the first assignment
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Eric Nelson
This can be accomplished by using the Ticket activities endpoint. Using this you can list the activities and then find the first person assigned to the ticket.
Hope this helps,
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