AWS Event Bridge integration does not support chat events but documentation shows that



投稿日時:2022年3月29日

Zendesk documentation shows it's possible to integrate with AWS Event Bridge to get chat events and react upon them. https://developer.zendesk.com/api-reference/event-connectors/events-for-amazon-eventbridge/chat/

However, the AWS integration in Zendesk Admin does not seem to support chat events.


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Hi Diego,
 
Wanted to check in from earlier this year. I'll close this request now, but if you have any further questions, feel free to open up a new ticket.
 
Kind regards,
Carl
 

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Thanks Carl Joseph,

Looking forward to it and trying this new integration.

Regards,

Diego

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Hi Diego. 
 
Chat events are currently enabled on a case by case basis. I'll contact you privately to arrange this shortly.
 
Kind Regards,
Carl
 

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