Bulk Upgrade/Downgrade Users
It would be great if the new Teams page in Admin Center would allow us to upgrade or downgrade agent licenses in bulk. We have a lot of temporary agents that come and go in large groups and it would be amazing if we could upgrade their access or downgrade to end-user as needed without having to deal with the API.
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Thanks for this feedback, Bradley!
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Yes! I too think this would be great. I have a group of about 10 currently that were suspended by someone else before being downgraded to Light Agents, and are counting against our seats license. So now I have to restore them (un-suspend) 1 by 1, then downgrade, then suspend again.
Update: found I did not need to unsuspend them first after all, which I think is an improvement on how it used to work. But a bulk update function would still be very helpful.
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