At Relate we'll be hearing from several current Zendesk customers about how they use Zendesk and how it has helped their business to be more successful. This week, we're sharing profiles of the people you'll have an opportunity to hear from at Relate:
Vasu Prathipati, CEO & Co-Founder
Vasu Prathipati is the founder and CEO of MaestroQA - software that empowers managers to coach customer service agents.He grew up in San Diego, went to the University of Pennsylvania, and started MaestroQA (after a couple pivots) right out of school. He loves living in New York City for its colorful, high energy, and fast-paced lifestyle and enjoys spending free time with people who are passionate about their craft and curious about the world.
In what way(s) has Zendesk most impacted or helped you/your company?
As a close partner, Zendesk’s platform empowers us to achieve our mission of helping customer service teams deliver great experiences faster to market and at greater scale. Zendesk’s customer-centric approach to product and partners aligns with our values.
What’s a piece of advice you’d share or a resource you’d recommend for other Zendesk users?
If you’re looking to improve your customer experience quality through analytics, QA, and coaching - MaestroQA plus Zendesk is a great combo!
What does great customer service look like to you or mean at your company?
When someone solves more than just the problem I’m reaching out about but finds a way to provide an even better solution than I would have initially assumed.
Catch Vasu and learn more at Relate on Wednesday, May 11.
Register for Relate here