Sell Users API phone number field doesn't work
The following Users API https://developer.zendesk.com/api-reference/sales-crm/resources/users/ has a phone_number field which is always null. However Sell does store the given User's phone number under the "Voice and Text" setting. It would be very helpful and accurate if this phone number was mapped correctly to the API.
Attached a screen shot of which Sell phone number I'm referring to.
Right now we have to manually do a workaround by having our users copy and paste their Sell phone number into a custom app, for us to be able to query these numbers through the API
Thanks
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Thanks for this feedback, Daniel!
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Hi Daniel Fonyo, can you share what are you using these extracted phone numbers for?
What are you hoping to accomplish next?
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Jakub Tutaj yeah we have downstream services that depend on these phone numbers. we need to send these numbers to these services
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Thank you. While I can't offer a solution at the moment, this context is really helping capture your need well, for future api udpates. Thanks!
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