No articles after upgrading to V2
In our android app we used the sdk to show help articles to users.
After upgrading from v1 to v2 we don't see articles anymore. We are getting an unauthorized message.
We are using the same Zendesk.INSTANCE.init block. The section ID is also the same, and we build the intent as follows:
Intent helpCenterIntent = HelpCenterActivity.builder()
We used an anonymous identity in both cases:
Identity identity = new AnonymousIdentity.Builder().build();
Unfortunately, we can't figure out why there are no more articles. If we change an article so that it can be seen by every user, it will be displayed in the app.
Does anyone have an idea what else could be going wrong?