how do i customize my chat widget in react? Docs are not working
doing thisZendeskAPI("webWidget:on", "chat:start", () =>console.log("chat has been started"));
i get the following error
Method webWidget:on.chat:start does not exist.
Check out the Developer API docs to make sure you're implementing it correctly, https://developer.zendesk.com/embeddables/docs/zendesk-sdk-for-web/getting_started
It looks like you're using our Web SDK for the Messaging experience rather than live chat. So the Classic Widget APIs are not applicable for your widget. For your widget, you can either customize within the available admin settings or create a custom launcher to use on the page.