• Abhishek anand

  • 2023年01月13日 07:54

  doing this 

   ZendeskAPI("webWidget:on", "chat:start", () =>

        console.log("chat has been started")

      );

  i get the following error

  Method webWidget:on.chat:start does not exist.

  Check out the Developer API docs to make sure you're implementing it correctly, https://developer.zendesk.com/embeddables/docs/zendesk-sdk-for-web/getting_started

• Christopher Kennedy

  • 2023年01月17日 22:22

  Zendesk Developer Advocacy

  Hi Abhishek,
   
  It looks like you're using our Web SDK for the Messaging experience rather than live chat.  So the Classic Widget APIs are not applicable for your widget.  For your widget, you can either customize within the available admin settings or create a custom launcher to use on the page.
  

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