最近の検索


最近の検索はありません

Establish download Center

回答済み


投稿日時:2023年1月23日

As a software company, I want to make the current version files available for download in the help center, but there is limit in file size in helpcenter. Have anyone done this or have a solution?


0

1

1件のコメント

image avatar

Anne Ronalter

Zendesk Customer Care

Hello Lars,

that is correct, there is a limit:

"you can add multiple attachments in an article as long as each uploaded file or image is within the 20MB limit both for inline image and file attachment in an article, while for community posts and comments, you have a 2MB limit."

More details can be found here:
What are the attachment limits in Help Center? 

As a workaround, we would suggest you to use links/hyperlinks to store your files externally in a Dropbox, Cloud etc. and show them in your article that way.

0


サインインしてコメントを残してください。

お探しのものが見つかりませんか?

新規投稿