Report for count of good surveys by date received回答済み
Is there no way to easily create a report that shows me, by day, the count of good surveys we've received? All I'm needing is a simple report that shows me a date (when we received the survey) and a count of how many we received on that day.
I found this past conversation but still couldn't get anything to show me this data point:
You can build a custom metric that will count tickets that were rated good.
You can then slice the report by Update - Date to see the number of good ratings received per day.
IF [Changes - Field name]="satisfaction_score" AND [Changes - New value]="good"
THEN [Update ticket ID]