Show Custom Organization Fields

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  • Ahmed Zaid
    User Group Leader Community Moderator
    Zendesk Luminary

    Hi Graham Ferguson.

    You can utilise organization custom fields and view all the information in the organization properties panel.

    I am having trouble uploading my screenshots, but basically you can look at the second top bar  of the ticket view where you can find the organization name > requester name > ticket ID. Clicking the organization name will take you to its page where you can see all the custom fields you defined.

    Hope that helps.

     

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