• 正式なコメント

  James Hanley

  • 2023年02月28日 01:26

  Zendesk Product Manager

  Thanks Mark, I appreciate you confirming.

  I've marked this item as Not Planned so that fellow community members can see it and upvote. I definitely acknowledge there is a desire to add custom fields to the columns of the Organizations (and Customers) list pages, we're just focused on that problem at the moment.

  I hope that if this not very helpful, it is at least informative.

  Thanks,
  James

• Jahn Bronilla

  • 2023年02月24日 03:10

  Community Moderator

  Hi Mark, I don't think you remove the default field/s in the organizational column in support but you can definitely add custom organizational fields.
  
  This link might be helpful - https://support.zendesk.com/hc/en-us/articles/4408842677786-Adding-custom-fields-to-organizations 

• Mark Molloy

  • 2023年02月24日 13:04

  Jahn,

  Thank you for your reply. Adding and removing custom fields is all well and good. My issue is with the columns on the Organization screen that appears when I select the Organization icon in the sidebar. I have been told that that screen cannot be customized.

  Mark

• James Hanley

  • 2023年02月26日 23:00

  Zendesk Product Manager

  Hey Mark Molloy, James here from the product team, thanks for your feedback.

  We don't have anything planned to enable configurable columns on the Organizations page just now, but it would be great to understand what fields you would like to add? Is it just custom org fields, or something else?

  Thanks,
  James

• Mark Molloy

  • 2023年02月27日 12:28

  Good Morning (Eastern U.S.) James,

  Thanks for reaching out.

  It's custom fields we'd like to add. 

  Mark

サインインしてコメントを残してください。