Integration between Smooch (Sunshine conversations) iOS SDK and Zendesk回答済み
I am following this guide https://docs.smooch.io/guide/native-ios-sdk/#installation to install Zendesk's Sunshine (Smooch) on my iOS app.
I created an integration from the "Conversations integrations" section of Zendesk Admin center. From the integration created I took the integration ID and used it to initialise the iOS Sunshine SDK. The initialisation is failing with this error:"App not found: Provided integration id is invalid"
Any hint of what I am doing wrong?
It's tough to say without seeing your implementation. Would you be able to take up a ticket so that our support team can take a look?
Thank you for coming back to me. I managed to reach a member of your technical staff via email and he explained to me that I was generating the integrationID the wrong way, after that I succeeded to generate the correct ID and now everything is alright.
Thank you very much again for your help
Glad to hear! Let us know if you need anything else.