The customers of my company sometimes request the data subject access request (DSAR) when they close their accounts with us. To complete these requests, at the moment we have to download each ticket as a pdf separately, which proves to be a strenuous task if the customer has more than 10 tickets on their account.
I was wondering if there was an option or extension that would enable the zip download of all tickets for a particular user? These have to include comments (don't have to include internal notes, though).
I'll appreciate any help.