Ability to ink a separate answer flow in a tree

2 コメント

  • 正式なコメント
    Lisa Tam
    Zendesk Product Manager

    Hi Allison,

    Thank you for taking the time to share your feedback. I will capture this for future consideration. In the meantime, you can copy/paste steps (along with the steps within) across answer flows to reduce the time in manually recreating those steps. Hope that helps.


  • Allison Sargent

    I was not aware of the copy/paste within the same branded chatbot, that's good to know. However, the desire to copy/paste in a separate chatbot would be great! I have 4 branded chatbots, and some of the steps are the same, so it would be great to copy the flow and then just tweak the verbiage and articles linked. Thanks for your consideration Lisa Tam



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