Import data from FreshService to zendesk.

image avatar

ayaz wani

投稿日時：2023年3月21日

Hi folks,
I got user and ticket XML data from freshservice. Now I want to import that data into zendesk.
So using the user id from freshserice and assigning that value to the external id in zendesk , we imported the user data into zendesk. Now we want to import all ticket data in the same way, but we want to use the external id of a user to be able to associate tickets with him.

Any thoughts, you folks have? I tried to do it using an external id only to upload a ticket. But it did not upload the ticket to that specific user.

0

1

1件のコメント

日付
    新しい順

      サインインしてコメントを残します。

      お探しのものが見つかりませんか？

      新規投稿