Admin User Group March 2023 Meetup recap - Exploring Explore
Thank you everyone who attended the March 2023 Admin User Group Meetup. It was great to have an audience from around the world. We had members from the US, India, Scotland, UK, Norway, Poland and Cleveland, Ohio. It just goes to show you that admins face the same hurdles no matter where we come from and we are all in this together.
We Explored a lot of Explore in this session! A special thanks to Lila Kingsley demonstrating how she uses explore to manage operations.
A few highlights from our event:
1. Check out the report recipes on the support site. They might solve your problem or teach you a reporting concept you didn't know. Check out this resource: https://support.zendesk.com/hc/en-us/articles/4409149172890-Explore-recipes-reference
2. As Dan Ross pointed out, pay special attention when using tags in reports: https://support.zendesk.com/hc/en-us/articles/4408838151450-Reporting-with-tags
3. Read through this post of enhancements coming to Live Data Dashboards: https://support.zendesk.com/hc/en-us/articles/5391994845466-Insights-from-the-PM-Roundtable-on-Explore-Live-Data
4. Explore Training Resources: https://training.zendesk.com/page/zendesk-admins#product_explore
See you at our next meeting!
Register for future events here: https://usergroups.zendesk.com/administrator-user-group/
When will the recording be available?
Let me coordinate with Michael. We'll need to edit quickly and upload to Youtube. We'll get it uploaded asap!
Hey Jon Heath,
Thanks so much for waiting. Here's a link to the video recording!
Hope to see you at the next event!