Marketplace apps for end user / organizations?
回答済みI'm interested in adding more information about our end users and organizations and improving the sync with our CRM, and availability of that data in more contexts. For example, it's very helpful to have the Salesforce info in the app drawer on ticket screens - it would be helpful if that info was present on the end user and organization screens as well. Even with the Salesforce integration enabled, on those pages it's "There are no apps visible from this location". Totally makes sense with that specific app, but are there any apps that are visible from end user/organization screens?
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Hello mfg,
Not sure if I understood your question correctly, but there are apps available on the user/organization sidebar. Here is an example with our Asset Management app (paid) powered by Zendesk Sunshine. It shows the user assets that you assign as Zendesk custom objects. Works the same way in ticket and user sidebar.
Speaking of CRM, Zendesk has an app that integrates Zendesk Sell with Zendesk Support.
In the user sidebar, it shows the matching person. In the Organization sidebar, it shows the matching company.
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Ahmed Zaid - thanks for the options 👍
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