Feature Request Summary:
The community_post_list_page and community_topic_page should support filtering the posts by one or more content tags.
Users can filter the topic they are viewing (or all posts list) based on tags of interest. So if there is a Q&A topic on our product, they could filter on tags like adoption, configuration, tips, key-feature-name, etc. Similar to how they can filter on status currently, except it would allow multiple tag selections so they could further filter to posts that include all selected tags.
Business impact of limitation or missing feature:
We have limited community moderators, so we are unable to adequately move posts to appropriate topics. Especially since there is no backend interface to move posts in bulk. Additionally, more topics create more to read for our users, which means it takes them longer to find the information of interest. If users could simply filter a topic based on tags of interest, a single topic could support more posts, making it easier for users to choose which topic to post to and find information relevant to them.
Other necessary information or resources:
Currently, users must go to the search page to see any posts related to a single content tag and filter to topic from there - which is not a good user experience when they've already come from a topic. Additionally, they cannot see and filter for any other content tags at the same time to further narrow search results. And since the content tags API endpoint can't be accessed by end users, there is no way to give them a list of all available tags anywhere even with customization.