Expand community moderator privileges

1 コメント

  • Tetiana Gron
    Zendesk Product Manager

    Hi Judy Y.,

    It might not be clear from the documentation but you can give an agent role to a PM and update topic's Who can manage posts to Agents and managers. Read more Allowing agents to edit and delete posts in the community. In this case the PM will be able to update a status of any post within one community topic. 



Powered by Zendesk