New data importer - Feedback requested

2 コメント

  • Dan R.
    Community Moderator
    Zendesk Luminary

    This looks to be a big step forward, thanks for investing in this area of the product. 

    While importing accounts is key during that initial onboarding setup phase, a lot of teams then move into a ad-hoc creation process, or create via an integration.

    Has any consideration been given to being able to use the Importer to bulk update accounts, matching on a criteria like Org ID (or User ID/Custom Object ID)? 

  • Carl Joseph
    Zendesk Product Manager

    Hi Dan. Thanks for the post. Yes, we are going to be looking at adding Users/Accounts to this platform soon as well.



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