Adding a custom line below our default signature
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投稿日時：2023年8月09日
We are using the default signature across all of our agents but we'd like to be able to add a line below that, for example, when we have future out-of-office dates.
Is this possible, on a agent by agent basis? Allow each agent to add a signature line?
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4件のコメント
Jahn Bronilla
Marc Dufour - thats correct mate. You can instruct your agents as this can be done on their end.
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Marc Dufour
Tested and I see you can simply add text after or before the other text and it will add it to your email.
Example,
results in
Marc Dufour
xxxx Customer Support
OOO Aug 23-25
Support: NA: phonenumbers
Online Support: URL
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Marc Dufour
Thank you Jahn Bronilla, we already are using a default signature in that field.
How do you append to this on a per-agent basis?
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Jahn Bronilla
Marc Dufour - Agent can actually add out of office alert below agents signature (they can do it on their end) under signature field in the user profile.
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