[iOS] Random crash at launch



投稿日時:2023年8月10日

Hello!

We have random crashes number increased with latest 4.0.1 library, was 3.x.x before but also crashed from time to time.

This version gives us ~200 crashes in just 2 days.

The logic is simple: app launches, loads webview, we got some cookie as signal to update (resetIdentity) Zendesk instance. Then crash.

Any ideas ?

 

 
 
EXC_BAD_ACCESS KERN_INVALID_ADDRESS 0x0000000000000000

0  ChatProvidersSDK               0xd4e7c specialized __RawDictionaryStorage.find<A>(_:) + 27612 (<compiler-generated>:27612)
1  ChatProvidersSDK               0x1af34 specialized Dictionary.removeValue(forKey:) + 21696
2  ChatProvidersSDK               0x1ac34 specialized closure #2 in Observable.addObserver<A>(_:identifier:eagerObserver:onRemove:_:) + 20928
3  ChatProvidersSDK               0x1b5ec partial apply for specialized closure #2 in Observable.addObserver<A>(_:identifier:eagerObserver:onRemove:_:) + 23416
4  ChatProvidersSDK               0x397ec @objc ObservationToken.__deallocating_deinit + 128 (Observer.swift:128)
5  ChatProvidersSDK               0x7c9c SessionConfigurator.observeVisitorInfo() + 259 (SessionConfigurator.swift:259)
6  ChatProvidersSDK               0x75e4 SessionConfigurator.connect() + 189 (SessionConfigurator.swift:189)
7  ChatProvidersSDK               0x115124 ChatSessionMediator.resetIdentity(_:) + 275 (ChatSessionMediator.swift:275)
8  ChatProvidersSDK               0xa0aac Chat.resetIdentity(_:) + 210 (Chat.swift:210)
9  OurAppName                  0x27de80 ZendeskMessaging.resetIdentity(_:) + 261 (ZendeskMessaging.swift:261)
10 OurAppName                  0x27e954 ZendeskMessaging.handleNotification(_:) + 326 (ZendeskMessaging.swift:326)
11 OurAppName                  0x27ea10 @objc ZendeskMessaging.handleNotification(_:) + 4378962448 (<compiler-generated>:4378962448)
12 CoreFoundation                 0x373b4 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 148
13 CoreFoundation                 0xde444 ___CFXRegistrationPost_block_invoke + 88
14 CoreFoundation                 0xc16f4 _CFXRegistrationPost + 440

 

 


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