When you do conditional formatting on a form to show specific questions depending on the the field data selected it works well on both the agent view and the end-users view when creating a request, however it seems like this formatting does not transition when opening the request tab since you see all the fields regarding of what you chose prior. Is there a setting to not allow this? or a workaround?
Here is an image for clarification, in the image below the fields under "request type" should not be showing up if the request type is not "Policy","Patent" or "Piracy". The conditional formatting is set up correctly for both agents and users: