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Regional Chat Time Zones
投稿日時:2023年11月03日
In Support you are able to set regional time zone schedules. I never have to touch them when the US or Europe springs forward or falls back. However, with the chat schedules they are all based on our 'default' US time zone. Which means that when the US adjusts time, I have to modify multiple department because those countries don't change time. Don't even get me started on how Europe adjusts their time on a different schedule than the US. :(
Could the chat schedules be set to a specific regional time zone like you have developed for Support so that it will not be necessary for me to make multiple adjustments multiple times a year?
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Shawna James
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