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Problem uploading an app

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Eduardo Cunha

投稿日時：2024年5月14日

I've been trying to upload a private app on Zendesk, on which I'm being able to complete it, I receive the following error:

Failed to install app: Error creating requirements

500 Internal Server Error: {"status"=>500, "error"=>"Internal Server Error"}

The option of uploading images on this section it seems to be off. Too bad.

 

All the url's from the manifest are working perfectly, the app calls a function which is in azure.

 

Is it possible that this be a Zendesk problem?

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      Erica Girges

       
      Hi Eduardo! 
       
      If you have any requirements due upon installation you can asynchronously handle this. To determine the installation requirements have been met, you could make a request to Get Requirements Install Status before proceeding with installation.
       
      Hope this helps!

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