Error occurs in some cases when attaching images in the Unity SDK

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Bogdan Bobkov

投稿日時：2024年9月25日

Hi guys,

We integrated the Zendesk SDK into our Unity project, but we've started encountering errors when trying to attach an image to a conversation. These issues occur in the following situations:

  • When using the Unity Editor
  • When trying to attach an image on a Galaxy A52 (Android 13) through Samsung Gallery
  • When the user has a weak internet connection

Could you help us resolve this issue?
 

E Curl error 3: URL rejected: Error
[ZendeskError]: Image to display is not available. Unable to open image viewer.

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