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Q3'2024 Product Spotlight - AI Summit Edition
Zendesk Product Marketing
投稿日時:2024年10月17日
Hello Zendesk Users,
We're excited to highlight brand new capabilities that we announced as part of our AI Summit event. In this edition, we cover:
- Agent copilot with auto-assist
- Demo Video
- Help center: Using auto assist to help agents solve tickets
- AI agents - zero training engine
- Demo Video
- Help center: Use Cases (Zero Training)
- AI-powered knowledge
- AI insights and reporting
- Voice AI:
- Analytics dashboard builder
- Demo Video
- Help center: Working with the dashboard builder (Beta)
Check out all the videos on the YouTube playlist to see these capabilities in action 📹 🤓. Also, if you want a deeper dive into key announcements from the AI Summit, be sure to join our upcoming Webinar: Zendesk AI Summit Deep Dive.
For even more product news, check out our monthly What's New summaries and our weekly release notes.
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