最近の検索


最近の検索はありません

Display Organizational Information on Ticket Workspace Similar to User profile card



投稿日時:2024年10月29日

Does anyone know if there is a way to display Organization information directly in the ticket workspace? I am looking for something similar to the User essentials card / Customer context to display Organization notes + custom fields. I want it to be easily seen and available to agents. I have seen several workarounds, including making an internal comment via API call or having a trigger copy organizational fields to the ticket. However, I think it would be great if we had something similar to the customer context card .

 


0

0

0件のコメント

サインインしてコメントを残してください。

お探しのものが見つかりませんか?

新規投稿