最近の検索


最近の検索はありません

Feedback - Voice (Talk)

Share your feedback, ideas and experiences related to the use of Voice (Talk).

新規投稿

Welcome to the Product Feedback Topic for Zendesk's Voice (Talk)! No one knows our products better than...

投稿日時:2023年9月29日 · Shawna James

4

フォロワー

0

投票

0

コメント


We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...

投稿日時:2023年9月29日 · Shawna James

2

フォロワー

0

投票

2

コメント


Our team is a month in to using Zen Voice. We would love to be able to change the ringtone for incoming calls. Our reps ...

投稿日時:2016年8月19日 · Warren

98

フォロワー

35

投票

51

コメント


Hi I have a small team and require all agents to receive incoming calls at once. The round robbin routing does not work ...

投稿日時:2023年4月24日 · Yasmin

5

フォロワー

2

投票

6

コメント


Hi We don't use an IVR and rather have lines that call through to our groups. Due to this is means for example with our ...

投稿日時:2021年6月29日 · Ollie

7

フォロワー

4

投票

5

コメント


Simultaneous ring
回答済み
Can I make a feature request to have the option of simultaneous ringing to all online agents, instead of just the round-...

投稿日時:2025年4月02日 · Adam Riley

1

フォロワー

0

投票

1

コメント


When we place outbound calls to numbers not in service, Talk keeps ringing but does not provide an error message. It is ...

投稿日時:2025年3月05日 · Li Deng

3

フォロワー

0

投票

4

コメント


Description: We propose the enhancement of Zendesk Talk to include integrated script management and AI-...

投稿日時:2025年3月11日 · Scott Tynan

2

フォロワー

0

投票

2

コメント


I saw some closed comments about this, Where do we stand on more granular permissions for listening to call recordings? ...

投稿日時:2020年12月04日 · Liam Kelly

32

フォロワー

26

投票

30

コメント


Hi team, I would like to suggest adding simultaneous calling af a feature in talk, so the caller rings to every availabl...

投稿日時:2023年8月08日 · Mathias Lakshøj-Hansen

6

フォロワー

4

投票

5

コメント