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Explorer Report Filtering Issues
답변함
2021년 2월 12일에 게시됨
Hello,
I am trying to apply a filer but it's not working the way I expected it to. I have the assignee name in the columns. I am attempting to add an assignee filter that will allow me to select the assignee(s) and display all the date(s) and the solved ticket count for the date(s).
I expected to see the ticket solved counts for the date but when filtered it only shows the date(s) for the assignee (below) but I am expecting to to see 3 solved tickets in this case. Any help is much appreciated!
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Joe Mastriano
Nice, that was it! I had 2 hidden columns and once I made those visible the filter worked. It also fixed another post I had where I could no sort my data based on the a row column. I'll update that post also.
Thanks Taylor!
Joe
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Taylor Bowser
Hi Joe,
Thanks for reaching out! Can you check to see if the second column is hidden by going to chart configuration>>columns?
Let us know what you find!
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