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Chat End - Zendesk SDks new

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Sohaib Khalid

2021년 8월 02일에 게시됨

How we can end chat using Android Zendesk SDKs

implementation "zendesk.messaging:messaging-android:1.0.0"

I'm not able to find any property or function to end the chat. 

 

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    Christopher Kennedy

    Zendesk Developer Advocacy

    Hey Sohaib,

    This SDK adds Zendesk Messaging capability rather than a live chat.  So the user experience is more of a continuous ongoing conversation.  You can check out a detailed breakdown of the differences between messaging and live chat in Zendesk messaging vs live chat: Which is right for you.

    Thanks,

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    Sohaib Khalid

    Thank you for your answer.

    Actually, it's our business requirement to end chat using Zendesk Messaging. So there is no way to end chat?

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    Christopher Kennedy

    Zendesk Developer Advocacy

    There's no way to force the Messaging conversation to end from the SDK.  The conversation ends when its associated ticket is closed.

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