Show related Tickets- does result is shown across forms ?

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Sushant Patade

2021년 2월 17일에 게시됨

I have one query related to Show related Tickets app. Do the app show results across forms. I mean, if a subdomain have multiple forms apart from normal Ticket. And if I enable this app, will it show result across forms or only limited to respective form, where I am editing the subject.

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      Juraj Jarmek

      Hello Sushant,

      Please note that the app will indeed show results across forms, not just one form.

      Hope that helps!

       

      Juraj - Technical Support Engineer

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      Sushant Patade

      As per my analysis, yes it give result across forms of same Organization.

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