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Access token from Global OAuth Client got forbidden error
2021년 3월 17일에 게시됨
We could use the "zendesk access token" for a while, but it failed suddenly in push request. It worked before.
POST /api/v2/any_channel/push.json
{"title":"Forbidden","message":"You do not have access to this page. Please contact the account owner of this help desk for further help."}
What is the reason of this error?
https://developer.zendesk.com/apps/docs/channels-framework/push#calling-the-push-endpoint
- The Global OAuth client was accepted about 2 years ago.
- The channel integration account is active.
- Not all subdomains failed. Only one subdomain failed.
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댓글 2개
Greg Katechis
Hi Megumi! To really understand this issue, we would want one of our Customer Advocates to look into the activity around your account specifically. To contact them, just follow the instructions in this article and they'll be happy to help out!
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Megumi Nakamura
I sent the request from Get in touch in chat.
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