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Custom fields - decimal value

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OFFICERS

2020년 12월 22일에 게시됨

When defining custom fields, numeric values can be stored, but only integers, no decimal values.

That's a shame.

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      Olli

      Oops! I didn't notice that I ended up in the Sell support forum (which I never touched before). Never mind and good luck. You might consider using your values times 100 and declare them cents... A lousy workaround that I have seen a couple of times in the wild (on various platforms).

      Good luck + hopefully more helpful support from the specialists here ;)

      Oliver

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      OFFICERS

      Hi Oliver Tietze
      I think you are talking of a custom field in Zendesk Support (where you have a decimal format).
      I'm talking of a custom field in Zendesk Sell. (where you don't)

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      Olli

      Jean-Sébastian,

      I think I ran into the same problem. Did you notice that there is a field type 'Decimal'? Per definition it's meant to store decimal values.

      However, I didn't manage to generate decimal values with liquid in a Trigger+Target and store it properly in the 'Decimal' custom field, but I think this issue was more liquid related.

      Try 'Decimal' instead of 'Number'.

      Oliver

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