Additional Bulk Article - "Publish in section"

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47 댓글

  • Mary Paez

    Bulk actions for admins are necessary.  We have taxonomy changes (adding sections or moving articles between sections) often and cannot be moving them one at a time.  When will a bulk action be available to classify a group of articles.

    1
  • Felipe Mejia

    Adding comment for support. This would be very useful

    1
  • Allaes Eeckhout

    Trying to completely reorganise our article database and the progress is very slow, because there is no way of moving articles in bulk... Hoping this feature is added.

    1
  • Jack Williams
    Zendesk Luminary

    This feature is a requirement for so many. Would be silly not to prioritize it. Imagine being able to simply drag and drop content from one section to another category....

    1
  • Marcin Miodek

    Manually moving 500+ articles from a single folder into different categories... 

    1
  • Jeff Stephenson

    I'm not sure why this feature is not the norm. We have multi-branded accounts and this is very time consuming to change article sections one by one. 

    1
  • Sarah Schwab

    Yes! I'm in the process of reorganizing hundreds of articles, and it would be incredibly useful to be able to move them as part of the multi-select article settings.

    1
  • Gilles Benyon-Bell

    Massively needed. As we scale and evolve our community, we need to be able to edit, move, delete etc in bulk

    3
  • Gwyn Mabo

    We're starting an overhaul of our Help Centre structure, and have over 1500 articles. It's going to take an extremely long time to manually move each one to the correct section and category.

    It'd be great if this was something that could be done in bulk.

    You can already filter by placement, so why not add it to the actions at the bottom of the page?

    4
  • Mary Paez

    This has been an open request for some time. Let's hope something will be released soon!  We have over 7500 articles. Too much work to move one-by-one!

    3
  • Leigh KELSEY

    Katarzyna Karpinska

    Katarzyna Karpinska

    last March, you said ZD was doing a deep dive into this -

    Are there any updates? Thank you!

    1
  • Katarzyna Karpinska
    Zendesk Product Manager

    Hi Leigh KELSEY

    We are doing a lot of work behind the scenes to make it happen since last year. We hope to see have first customer-facing deliveries in the area of the placement of articles in the second half of the year. 

    0
  • Leigh KELSEY

    Katarzyna Karpinska

    Thank you for the update. We'll be excited whenever this takes place.

    1
  • 이지훈(Lee jihoon)

    I'm crying in front of the 6000+ articles that need to be moved within this year for the help center revamp.

    Hurry up and let me use article MultiReplacement.

    1
  • Paul Jameson

    We finally moved all of our articles from one KB system to Zendesk Help Center. I'm able to now bulk edit many of the properties. However the bulk edit of section placement for hierarchy is not available. We have hundreds of articles to bulk edit. Need to let our bleeding fingers heal after manually rebuilding all of the articles as there was no import feature (as to be expected), but we did expect some bulk editing post creation. Now we have to open each one and edit. We are learning the hard way that Labels are not editable or delete-able if made in error. Learning the hard way to not think Labels should hold tags as the field below is called Related and not Tags which does indeed holds tags and thankfully editable or delete-able if made in error.

    0
  • Sofia Koivuniemi

    This is a very important  & essential feature for content management and should be prioritized in your development roadmap for Guide.

    0
  • Casey Birkholz

    Hello! I'm spending time on my weekend manually moving articles to different sections since I cannot use bulk updates for this. Any status update on this? :) 

    0

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