Known issue: duplicate email notifications for community posts
Zendesk Community Manager
2021년 11월 03일에 게시됨
Hi all -
It seems one of our integrations has a small bug that is sending out multiple email notifications for community posts and knowledge base comments. We apologize for the confusion, and we're working on getting this fixed. Give us a day or two, and then you should no longer be seeing those "ticket" notifications for community posts.
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Brett Bowser
This is only affecting Zendesk's Help Center/Community Forums.
Your end-users should not be affected by this.
Let us know if you have any other questions!
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Ad Astra Support
Hi Nicole Saunders,
Does this affect our account end users from our sites or only Zendesk's help/community site?
Thanks!
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