최근 검색


최근 검색 없음

"No Articles Found" trying to open Zendesk Help Center through iOS Mobile SDK



2021년 12월 08일에 게시됨

I've enabled Help Center for my Mobile SDK, and I have articles published (and they show up when you go to the help center webpage). However, when I try to open Help Center through iOS mobile SDK, it just opens up a page that says "No Articles Found".

This is the code I have to open it:

UIViewController *helpCenter = [ZDKHelpCenterUi buildHelpCenterOverviewUiWithConfigs:@[]];
UIViewController *topController = [UIApplication sharedApplication].keyWindow.rootViewController;
while (topController.presentedViewController) {
topController = topController.presentedViewController;
}
UINavigationController *navControl = [[UINavigationController alloc] initWithRootViewController:helpCenter];
[topController presentViewController:navControl animated:YES completion:nil];

And this is my initialization code:

[ZDKZendesk initializeWithAppId:appId
clientId:clientId
zendeskUrl:url];
[ZDKSupport initializeWithZendesk: [ZDKZendesk instance]];
[ZDKAnswerBot initializeWithZendesk:[ZDKZendesk instance] support:[ZDKSupport instance]];
[ZDKChat initializeWithAccountKey:channelKey queue: dispatch_get_main_queue()];

I've tried opening a specific section and article, and neither works. I can't figure out if I'm misconfigured something, but opening help center through website works fine so it seems good?

Any help would be appreciated. Let me know if there is more info I can provide.

Thanks,
Mirza


0

0

댓글 0개

댓글을 남기려면 로그인하세요.

원하는 정보를 못 찾으셨나요?

새 게시물