최근 검색


최근 검색 없음

Chat : Web widget custom events tracking



image avatar

Alexandra O. Robinson

Zendesk Customer Care

2022년 2월 25일에 게시됨

Please create an option for custom events tracking on the web widget. There is the on UserEvent API command. However, this command does not track what users do with chat replies, including clicks to URLs there.


0

1

댓글 1개

Hi Alex,

Thanks for your suggestion!

However, this command does not track what users do with chat replies, including clicks to URLs there.

Can you please upload a screenshot of exactly what you'd like to track?  We support help article clicks so was curious if you're simply referring to links that the agent sends.

- Miranda.

0


댓글을 남기려면 로그인하세요.

원하는 정보를 못 찾으셨나요?

새 게시물