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Support for Edge browser in iOS

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Chris Hay

2022년 3월 02일에 게시됨

We would like to have support for the mobile Edge browser in iOS for our support portal for our customers.

Currently there is some sort of cookie error that is easily reproducible. Google chrome works just fine as does safari.

 

Thanks,

Chris

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    Mick O'Donnell

    Zendesk Product Manager

    Hi Chris,

    Do you mind clarifying, are you trying to use the Zendesk Web Widget in the Edge browser? Or an older product?

    0

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    Chris Hay

    Negative. We are wanting to get to my company's support portal from the mobile Edge browser. The support person that I spoke to gave me the link for this area to open this request in.

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    Mick O'Donnell

    Zendesk Product Manager

    Ah, I see. I'm sorry, this area is for developers using the Web and Mobile Zendesk SDKs, as opposed to the Help Center in a mobile browser. 

    Judging from this article, Edge may not be support on mobile:

    For end-user pages only, these browsers are supported on mobile:

    • Apple Safari on iOS 9 and higher
    • Google Chrome Mobile for Android: latest version

     

    I will get this request to the right Product Manager in Zendesk however, as it's important feedback for us.

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    Chris Hay

    Thanks. It was quite difficult trying to find the right place for this type of request..

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