Query for tickets solved by answer bot
답변함
2022년 3월 09일에 게시됨
How can I build a query to pull all the tickets solved by the answer bot?
In our custom report, we can see 20 tickets being resolved without applying any ticket metadata. Hence, we have no idea, what was the issue related to and who raised the ticket.
When I drill in, I get an error "No data available. Check your filters and calculations".
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Dane
You can use Explore recipe: Answer Bot counts of unassisted solved tickets.
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